Frequently Asked Questions (FAQ’s)

1. What is your shipping policy?
We offer worldwide shipping. Orders are processed within 1–3 business days. Shipping times vary by location. You will receive a tracking number once your order has been dispatched.

2. What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the item is unworn, unwashed, and has original tags attached. Please note that swimwear must be tried on over underwear for hygiene reasons.

3. How do I know what size to order?
We provide detailed size charts for each product. Measure yourself carefully and compare with the chart to select your best fit. If you’re between sizes, we recommend sizing up.

4. What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.

5. How can I track my order?
Once your order ships, you’ll receive an email with a tracking number and a link to monitor your delivery status.

6. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter and follow us on social media to stay updated on exclusive offers, sales, and new arrivals.

7. How do I care for my swimwear?
To extend the life of your swimwear, rinse it in cold water after use, avoid wringing, and lay flat to dry. Keep it away from direct sunlight and avoid contact with rough surfaces.

8. Are your products sustainably produced?
We are committed to sustainability. Our collections increasingly use recycled materials and eco-friendly practices. Look for specific product details online.

9. Can I modify or cancel my order?
We process orders quickly to ensure fast shipping. If you need to change or cancel your order, contact us immediately, and we’ll do our best to assist—though we can’t guarantee changes once the order is processing.

10. How do I contact customer service?
For the fastest assistance, please use the live chat feature on our website. Our support team aims to respond to all inquiries promptly during business hours.